Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–2 business days.

Orders are not shipped or delivered on weekends or holidays.


Shipping Times

Estimated delivery times:

  • Canada: 2–7 business days
  • United States: 3–8 business days
  • International: 7–15 business days

Please note that shipping times are estimates and may vary due to carrier delays or high demand.


Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow 24–48 hours for tracking information to update.


Shipping Delays

We are not responsible for shipping delays caused by carriers, customs, or unforeseen circumstances.


Incorrect Shipping Information

Please ensure your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.


Lost or Stolen Packages

Once an order has been shipped and marked as delivered, we are not responsible for lost or stolen packages.

If you believe your package has been lost or stolen, please contact the shipping carrier directly.


Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery at acdmcwpn@gmail.com.

Include:

  • Your order number
  • Clear photos of the damage

If approved, we will send a replacement at no additional cost.